Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
Under the direct supervision of the Social Media Manager at MCU and the administrative supervision of the Head of the Online Communications Unit (OCU), the successful candidate will assume a senior-level role and will be responsible for the Organization’s extensive and fast growing Global social media.
Core Functions / Responsibilities
- Develop high-impact social media content, including graphics, videos and other multimedia formats that effectively informs and engages external audiences and supports media and advocacy campaigns.
- Develop an IOM social media strategy in collaboration with the Social Meda Officer at HQ.
- Compile IOM in the News, as well as other related migration news using the Meltwater clippings service and Google Alerts for publication in the daily Migration Newsdesk.
- Collect and analyze metrics for all IOM social media platforms to gauge reach, engagement and other performance measures for social media posts, accounts and campaigns, helping to inform results-based decision making and drive the effective use of resources.
- Based on an analysis of social data/metrics, insights and best practices, recommend to the Social Media Officer adjustments and improvements to IOM’s social media outputs.
- Create and maintain social media calendars and schedules for all IOM global social media channels.
- Monitor and in consultation with the Social Media Officer moderate comments on social media posts, intervening as appropriate to answer questions and guide the conversation.
- Train colleagues to use social media effectively, including mission or project focal points and field-based media colleagues.
- Advise and assist IOM Country Offices and Project Managers to set up social media accounts and campaigns.
- Assist in the gathering of fresh content from the field.
- Represent IOM at various local, regional, and international social media events, conferences, workshops and training.
- Bolster IOM's online social networking presence by actively engaging with current followers and supporters.
- Perform such other duties as may be assigned.
Education
- University degree in Mass Communication, Media Studies, Social Media or any related field from an accredited academic institution with four (4) years of relevant experience; or,
- Completed High School Degree from an accredited academic institution, with six (6) years of relevant professional experience.
Experience
- Minimum four years of demonstrated proficiency with social media platforms including Facebook, Twitter, Instagram, Linked-ln, Flickr, YouTube, Vimeo and others.
- Experience working in a multi-cultural office environment
- Strong editorial judgement, including ethical and political awareness. Sophisticated understanding of multimedia content, including how it can best be produced, packaged, published and shared on websites, on social media and with news organizations.
- Managing social media scheduling tools.
- Ability to edit video in formats suitable for social media.
- Proficiency with Microsoft Office 365, Windows, Office, and Outlook, and desktop software applications.
- Excellent organization and analytical skills, attention to details, and ability to work with minimum supervision.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
How to apply
Interested applicants may send their applications to hrmanila@iom.int no later than 29 Dec 2023. VN Number and Position Title (VN 196/2023 Sr. Social Media Assistant) should be specified in the SUBJECT field.
For internal candidates, please send in your updated CV and cover letter using your IOM email account for your application to be considered valid.
Applications must consist of a cover letter, a duly-accomplished IOM Personal History Form, and a résumé highlighting education and experience relative to the above qualifications.
IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.
Only shortlisted candidates will be contacted.