Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
Under the overall supervision of the Head, Manila (Global) Supply Chain Unit (MSCU), the Supply Chain Assistant will provide support in the area of new policy and systems implementation, change management and other related activities. In addition, MSCU assistant will also ensure proper reporting and data management (statistics, feedback, Q&As, compliance, etc.), monitoring of MSCU service performance, etc.
Core Functions / Responsibilities
- Providing support with the global rollout of the new procurement policy and other change initiatives by helping prepare training plans, supporting the development and consolidation of training materials and Q&A guides for both the SCM and non-SCM training modules, and coordinating, organizing, and preparing the logistics for the onsite and online trainings.
- Develop and maintain a strong business working knowledge of all SCM ERP implemented modules’ capabilities in order to effectively utilize all capabilities and generate reports and dashboards;
- Provide support in response to global initiative activities led by the SCD, such as process and system improvements, ongoing system configuration, and system upgrades, testing, troubleshoot and support in resolving errors in master data, etc.
- Participate and support the SCD and MSCU teams during global business process improvement activities;
- Support and participate in data maintenance activities (i.e., manage inactive, duplicate and missing records, etc.) as required;
- Provide weekly updates to MSCU Head on the logged MSCU tickets and procurement cases, its statuses and lead times;
- Process requests for creation, maintenance and/or deletion of codes in the Material Master Data in the ERP and integrated systems, in coordination with relevant units/departments and users;
- Document commonly asked questions and providing input to the knowledge database.
- Provide back up support for Vendor Registration and other admin and procurement tasks, if required.
- Act as MSCU change management and training support focal point, maintain records and statistics, collect feedback, and assist MSCU Head in developing relevant training materials.
- Handle reporting requirements, both internal and external (including but not limited to the routine performance reports, preparation of annual statistical reports, periodic reports, etc.);
- Use tools such as Power BI, maintain data quality dashboards and scorecards for master data and spend reporting;
- Support analysis on procurement-related transactions, with the aim of contributing to the continuous improvement of business processes;
- Verify compliance of data governance policy documents and standard operating procedures, report any non-compliances and assist in the updates of such documents, if needed;
- Contribute to key procurement and supply chain initiatives on continuous improvement process such as data management tool and collaborate with internal stakeholders as necessary.
- Undertake other duties that may be assigned from time to time which are commensurate to the position.
Education
- University degree in Business Administration, Management, Supply Chain, Information Technology or a related field from an accredited academic institution, with three years of relevant professional experience; or
- Completed high school degree from an accredited academic institution, with five years of relevant professional experience.
- Trainings, diploma courses on procurement (Power BI, CIPS Level 2 or similar) and logistics an advantage.
Experience
- At least 5 years operational experience in a service centre environment, or equivalent experience in an analyst position.
- Demonstrated knowledge in data analytics and reporting. Experience in supply chain is an asset
- Proven ability to deliver results whilst building internal and external customer satisfaction.
- Experience working in a collaborative team environment with the ability to complete tasks independently.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
How to apply
Interested candidates are invited to submit their applications online by clicking on the APPLY button and completing the profile registration.