Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
IOM’s Migration Health Division (MHD) performs health assessment to Migrants resettling to different countries. The IOM Global Teleradiology and Quality Control Centre of MHD based in Manila, Philippines, is responsible for Global radiology support, radiology software applications, and Teleradiology programs aiming to standardize and optimize the quality of Radiology service in migrants’ health assessment field operations and provides the support to both IOM and non-IOM panel clinics in different regions worldwide.
Under the direct supervision of the Global Radiology Coordinator and in close coordination with the International radiologists and Teleradiology system administrators, the successful candidate is responsible for process and systems analysis support, requirements gathering and verification, testing and training for IOM Teleradiology and radiology related medical systems, and ensuring fulfilment of business requirements of IOM migrant health operations both in the field missions and at the Teleradiology Center.
Core Functions / Responsibilities
- Review, and verify documented business requirements, and suggest new functionalities and enhancements to existing and new Teleradiology/radiology related medical software.
- Assist in gathering the business requirements from relevant IOM Teleradiology users, and partner stakeholders. Coordinate the updating of radiology forms, as needed and maintain the repository of documents.
- Assist in the design of relevant functionalities and information systems that support IOM Teleradiology and radiology related medical operations.
- Liaise with the ICT functional, development and technical teams during solution development. Monitor progress by coordinating regular meetings.
- In coordination with Teleradiology System Administrators, monitor, identify, and report on recurrent systems production, user support issues, and learning gaps, and provide inputs to improve the radiology related medical business process, value added reports and data quality.
- In collaboration with Teleradiology managers, review and recommend system rules used in data validation of reports for checking the quality of data entered in the systems in accordance with relevant technical instructions.
- Assist the technical teams during solution development of IOM Teleradiology and radiology applications and any other related initiatives.
- Maintain project and change management documents of IOM Teleradiology and radiology related systems including process flows, standard operating procedures, user guides and training materials.
- Assist in the preparation and implementation of new system releases and change management activities to deploy enhancements or modifications to existing systems.
- In collaboration with Global Teleradiology Coordinator provide induction training, to Telerad Assistants, interns or on-the-job trainees as assigned.
- Perform such other duties as may be assigned.
Education
- Completed Master’s degree in medical field, public health, health sciences or health information systems from an accredited academic institution; or
- Bachelor’s degree in the above fields with minimum two (2) years of relevant professional experience of which at least one (1) year in medical systems business process management, medical software implementation and management, including troubleshooting and aligning policies and processes with software functionalities.
- Training on medical informatics, and migrants’ health panel physician instructions will be an advantage.
Experience
- Candidates with medical or health background will have a distinct advantage.
- Actual experience in analysis, designing and managing of health system software applications
- Experience in technical writing, coordination and reporting, and management of documents for software development.
- Extensive knowledge on migrant health and IOM medical operation is of advantage
- Understanding of medical, public health and statistical terminology as well as IT disciplines and ability to correctly bridge health and information technology to address changing information management needs of medical units
- Strong analytical skills required, including a thorough understanding of how to interpret medical information management needs and translate them into application/operational requirements
- Excellent time management skills
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group
- Skills in conducting end user training.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
How to apply
Interested applicants may send their applications to hrmanila@iom.int no later than 17 January 2023. VN Number and Position Title (VN 109/2022 – National Teleradiology Officer (Systems Analyst)) should be specified in the SUBJECT field.
IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.
Only shortlisted candidates will be contacted and an offer will be made following the confirmation of funding.