Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
Under the overall supervision of the Head of Integrated Talent Management, direct supervision of the Head of the (Global) recruitment unit (REC), and in collaboration with Regional Focal points and relevant units at Headquarters and the Administrative Centres, the successful candidate will support in the design and establishment of the recruitment monitoring and evaluation framework. The selected candidate is expected to design a systematic approach to continuous improvement though recruitment data collection and analytics, technology enablement and the design of consumer-driven experiences; the National Human Resource Officer will work as a technical lead in providing recruitment monitoring and evaluation guidance to the team and support the Head of Recruitment unit in scaling up the above approach to country offices where required.
Core Functions / Responsibilities
- Automate quantitative and qualitative data collection and extraction from various sources to build dashboards that enable insights on REC’s performance and help identify opportunities for improvement.
- Participate in continuous process analysis, technology review and optimization to meet business requirements, drive adoption and usability.
- Participate actively in building and optimizing processes to ensure efficiencies in speed, cost, quality and experience across a wide variety of recruiting activities, document Standard Operating Procedures.
- Conduct post-facto reviews of hiring processes on a sampling basis with the aim of identifying bottlenecks, process pinpoints, transparency and fairness issues and draft recommendations.
- Oversee the systematic collection and analysis of data pertaining to stakeholders’ experience (candidates, selection panels, hiring managers, HR focal points, etc.) and assist the Head of REC in designing consumer-driven experiences that ensure an easy and enjoyable engagement with recruiting processes and technology.
- Support knowledge sharing on the portfolio managed within the team and across team (including hiring offices).
- In collaboration with the Human resource officer, develop training materials to level up REC teams and key stakeholders with the aim of enhancing their understanding of processes and their ability to use existing technologies.
- Scan competitors and the market for new ideas and assist the Head of REC in moving policy boundaries towards a continuously agile global recruitment and selection framework.
- In coordination with the head of Recruitment Unit, drive talent attraction projects to support broader strategic initiatives.
- Lead specific projects and perform such other duties as assigned.
Education
- Master’s degree in Social Sciences, Economics, Statistics, Human Resources, Business Administration, Industrial and Organizational Psychology, or a related field from an accredited academic institution with two years of relevant experience.
- University degree in the above fields from an accredited academic institution with four years of relevant professional experience.
Experience
- Working experience in fast-paced environments is required;
- Familiarity with user experience design methodologies
- Familiarity with process mapping and design thinking methodologies
- Demonstrated experience on the analysis of business processes pertaining to talent acquisition, talent management, staff development, performance management is highly desirable.
- Proven experience in data management, analysis and reporting; experience using Relational Database Management Systems is highly desirable.
- Experience in designing and implementing monitoring and evaluation systems and tools.
- Experience in supporting roles in a global shared service center or multi-countries operations supervising a team is desirable.
- Familiarity with Oracle Recruiting is desirable.
- Excellent analytical thinking and ability to interpret data to deduce solutions for decision making.
- Ability to design story telling visuals; hands-on ability in the use Visio.
- Ability to design and implement innovative HR projects within a fast paced, evolving, and wide organizational setting.
- Demonstrated ability to identify issues, proactively formulate advice and analysis, draw conclusions and recommendations on a wide range of HR-related matters
- Ability to exercise the highest level of discretion and tact;
- Excellent client orientation, and interpersonal and organizational skills;
- Excellent ability in building and nurturing networks;
- High degree of computer literacy is required; good knowledge of MS Office suite, SAP, Success Factor or other applicant tracking system.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Others
Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Managerial Competencies
Empowering others
Creates an enabling environment where staff can contribute their best and develop their potential.
Leadership
Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Strategic Thinking and Vision
Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
How to apply
Interested candidates are invited to submit their applications online by clicking on the APPLY button and completing the profile registration.