Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
Under the overall supervision of the Head, Human Resources Administration Unit and direct supervision of the National Human Resources Officer, the successful candidate processes personnel actions for staff in the Professional category in a specific Region and / or Headquarters based General Service staff.
Core Functions / Responsibilities
- Provide information and documentation to staff members as required.
- Respond to staff queries via phone, Skype for Business or e-mail relating to Human Resources Administration, for staff within the assigned region, in an accurate and timely manner.
- Review, process and complete human resources actions relating to low risk contract administration actions and entitlements and benefits for all staff, within the assigned Region/area of responsibility, as defined in the HRAU Transaction and Approval Matrix, within the agreed service levels for each action.
- Generate reports related to contract administration.
- Coordinate with SRMOs/RMOs, HR Officers, CoMs/RDs, HQ Departments and BUD for the necessary approvals for contract administration actions.
- Respond to staff members’ requests for correspondence and prepare necessary attestations and certificates.
- Accurately update Human Resources master data in the Organization’s Enterprise Resource Planning (ERP) system, as required.
- Escalate complex cases for resolution.
- Complete all human resources actions relating to time keeping and time management including those impacting payroll within the timelines defined by the Payroll Unit, to ensure accurate payment of salary.
- Perform other related duties as may be assigned.
Education
- Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with four years of relevant professional experience; or,
- High school diploma with six years of relevant experience.
Experience
- Experience in Human Resources Management and personnel administration.
- Experience using an ERP system.
- Experience in an international organization, non-government or government organisation, in a multi-cultural setting, is an advantage.
- Advanced knowledge of Microsoft Office Suite.
- Knowledge of IOM/UN HR procedures and rules is an asset.
- Knowledge of SAP highly desirable.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage
Demonstrates willingness to take a stand on issues of importance.
Empathy
Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
How to apply
Interested candidates are invited to submit their applications online by clicking on the APPLY button and completing the profile registration.
FEES
IOM does not charge any fees at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.