Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
Under the overall supervision of the Chief, MHRO, and the direct supervision of the Head, HRAU, the successful candidate will act as the Team Leader of HR administration for a specific region / area of responsibility and oversee the accurate and timely processing of all HR actions within the region / area of responsibility.
Core Functions / Responsibilities
- Coordinate and monitor the Human Resources Administration functions in accordance with the organization’s policies, regulations and rules.
- Provide advice and guidance on the interpretation and application of Human Resources policies, regulations and rules.
- Review and approve human resources actions as defined in the HRAU Transaction and Approval Matrix; ensure compliance with established procedures and SOPs.
- Act as second level support and assist with resolution of complex cases escalated from Human Resources Specialists and Human Resources Assistants.
- Ensure service level agreements and key performance indicators are met for transaction processing; ensure quality control and quality assurance is implemented within the area of responsibility If required, process human resources actions related to contract management and administration of entitlements and benefits in the Organization’s Enterprise Resource Planning (ERP) system.
- Supervise the day to day work of Human Resources Specialists and Human Resources Assistants including completion of the Staff Evaluation System (SES)
- Provide coaching, guidance, mentoring and training to increase the capacity of staff members in the HRAU.
- Contribute to the preparation of reports pertaining to Human Resources administration.
- Review and recommend process improvements to current Human Resources procedures within the Unit.
- Support the implementation and enhancement of the HR component of the Organization’s ERP system.
- Reinforce the standard of conduct and respectful working environment, promote commitment to maintaining mutual respect, safety and tolerance in the workplace.
- Perform other related duties as may be assigned.
Education
- Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with
four (4) years of relevant professional experience; or, - Master’s degree in above or related field with two (2) years of relevant professional experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Experience in Human Resources Management and personnel administration.
- Experience using an ERP system.
- Experience in an international organization, non-government or government organisation in a multi-cultural setting is an advantage.
- Supervisory experience is desirable.
- Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint and Outlook.
- Knowledge of IOM/UN HR procedures and rules is an asset.
- Knowledge of SAP highly desirable.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage
Demonstrates willingness to take a stand on issues of importance.
Empathy
Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managerial Competencies
Leadership
Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others
Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust
Promotes shared values and creates an atmosphere of trust and honesty.
Strategic Thinking and Vision
Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Humility
Leads with humility and shows openness to acknowledging own shortcomings.
How to apply
Interested candidates are invited to submit their applications online by clicking on the APPLY button and completing the profile registration.