Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
Under the overall supervision of the Chief, MHRO, and direct supervision of the Head, HRAU, the successful candidate will provide advice and guidance to HRAU on human resources policy and staff rules and regulations, relating to human resources actions carried out by the team. This role also entails capacity building for HRAU, the creation of Standard Operating Procedures, and documenting processes.
Core Functions / Responsibilities
- Provide expert advice, guidance, and direction on the interpretation and application of particularly complex human resources policies, regulations, and rules (e.g. Education Grants, Incapacity and Partial Disability Insurance, and a limited number of other complex entitlements). Refer all other cases to the National HRO (Transactions Specialist) to support the Team Leads of the Regional Desks.
- Review and approve Personnel Actions as defined in the HRAU Transaction Approval Matrix.
- Document and prepare Standard Operating Procedures (SOPs) and internal guidelines for all transactions carried out by the HRAU. Review processes continually for potential streamlining and improvements.
- Establish, revise and implement effective administrative procedures and internal controls reflecting HRAU’s work.
- Develop key performance indicators and service level agreements for all transactions performed by HRAU.
- Review audit recommendations relating to HRAU and coordinate and prepare appropriate responses.
- Assess staff training and development needs and requirements within the HRAU and develop and implement an appropriate training plan in collaboration with the National HRO (Transactions Specialist).
- Work closely with the National HRO (Transactions Specialist) in providing coaching, guidance, and mentoring while delivering regular capacity-building sessions for members of the HRAU.
- Co-organise and co-facilitate global and regional staff webinars and co-develop regular ‘Top Tips’ with the National HRO (Transactions Specialist).
- Coordinate with Regional Offices and the Department of Human Resources (DHR) as necessary on human resources projects.
- Contribute to the preparation of reports pertaining to human resources administration.
- Function as alternate validator in the absence of the National HRO (Transactions Specialist).
- Reinforce the standard of conduct and respectful working environment, as well as promote commitment to maintaining mutual respect, safety, and tolerance in the workplace.
- Perform other related duties as may be assigned.
Education
- Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with
seven (7) years of relevant professional experience; or, - Master’s degree in above or related field with five (5) years of relevant professional experience.
Accredited Universities are those listed in the UNESCO World Higher Education Database.
Experience
- Experience in Human Resources Management.
- Experience using an ERP system.
- Experience in an international organization, non-government or government institutions /organisation in a multi-cultural setting is an advantage.
- Experience documenting procedures / developing standard operating procedures highly desirable.
- Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint and Outlook.
- Knowledge of IOM/UN HR procedures and rules is an asset.
- Knowledge of SAP highly desirable.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage
Demonstrates willingness to take a stand on issues of importance.
Empathy
Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managerial Competencies
Leadership
Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Empowering others
Creates an enabling environment where staff can contribute their best and develop their potential.
Building Trust
Promotes shared values and creates an atmosphere of trust and honesty.
Strategic Thinking and Vision
Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
Humility
Leads with humility and shows openness to acknowledging own shortcomings.
How to apply
Interested candidates are invited to submit their applications online by clicking on the APPLY button and completing the profile registration.