Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
The Human Resources Administration Unit (HRAU), located in the Manila Human Resources Operations and Administrative Services (MHRO), is responsible for providing a full range of personnel support services relating to contract administration and entitlements and benefits to Professional staff worldwide and General Service staff in Switzerland.
Under the overall supervision of the Head of HRAU and the direct supervision of the National HR Officer, the successful candidate will process time management transactions for Professional staff worldwide and General Service staff in Switzerland.
Core Functions / Responsibilities
- Provide information and documentation relevant to time management to staff members as required.
- Respond to staff queries via phone, Microsoft Teams, and e-mail relating to time management, such as Compensatory Leave, Travel Time, Rest and Recuperation, Birth Leave, Time Off for Feeding, Parental Leave, Uncertified Sick Leave, Certified Sick Leave, among others, in an accurate and timely manner.
- Process the HR actions relating to time management within the Service Level Agreements (SLAs) as defined in the HRAU transaction approval matrix.
- Accurately update staff leave records in the Organisation’s Enterprise Resource Planning (ERP) system, as required.
- Record absences due to long-term illness and sick leave under Incapacity and Partial Disability Insurance (IPDI) in coordination with the Occupational Health Unit (OHU) and Operations Support Unit (OSU).
- In coordination with OSU, process quota creation and correction, such as those in carryovers and change in categories and contract types.
- Complete the assigned HR actions relating to timekeeping and time management, including those impacting payroll within the timelines defined by the Payroll Unit, to ensure accurate payment of salary.
- Analyse statistical data, generate regular reports related to time management, and submit them to the Senior HR Assistant (TM Validation).
- Perform other related duties as may be assigned.
Education
- Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field with four (4) years of relevant professional experience; or
- High school diploma with six (6) years of relevant experience.
Experience
- Experience in HR Management and personnel administration
- Experience using an ERP system
- Experience in an international organization, non-governmental or governmental organization in a multicultural setting is an advantage.
- Advanced knowledge of Microsoft Office Suite
- Knowledge of IOM/UN HR procedures and rules is an asset.
- Knowledge of SAP is highly desirable.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
How to apply
Interested candidates are invited to submit their applications online by clicking on the APPLY button and completing the profile registration.