Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
The Human Resources Administration Unit (HRAU), located in the Manila Human Resources Operations and Administrative Services (MHRO), is responsible for providing the full range of personnel support services pertaining to administration of contracts, benefits, and entitlements to IOM staff in the Professional category and General Service staff in Switzerland.
Under the overall supervision of the Chief, MHRO, and the direct supervision of the Head, HRAU, the successful candidate will act as the Team Leader of HR administration for a specific region / area of responsibility and oversee the accurate and timely processing of all HR actions within the region / area of responsibility.
Core Functions / Responsibilities
- Coordinate and monitor the HR administration functions in accordance with the organisation’s policies, regulations and rules.
- Provide advice and guidance on the interpretation and application of HR policies, regulations, and rules.
- Review and approve HR actions as defined in the HRAU Transaction Approval Matrix; ensure compliance with established procedures and SOPs.
- Act as second level support and assist with resolution of complex cases escalated from HR Specialists and HR Assistants.
- Ensure service level agreements and key performance indicators are met for transaction processing; ensure quality control and quality assurance is implemented within the area of responsibility. If required, process HR actions related to contract management and administration of entitlements and benefits in the Organisation’s Enterprise Resource Planning (ERP) system.
- Supervise the day-to-day work of HR Specialists and HR Assistants, including completion of the Staff Evaluation System (SES).
- Provide coaching, guidance, mentoring, and training to increase the capacity of staff members in HRAU.
- Contribute to the preparation of reports pertaining to HR administration.
- Review and recommend process improvements to current HR procedures within the unit.
- Support the implementation and enhancement of the HR component of the Organisation’s ERP system.
- Reinforce the standard of conduct and respectful working environment, as well as promote commitment to maintaining mutual respect, safety, and tolerance in the workplace.
- Perform other related duties as may be assigned.
Education
- Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with two years of relevant professional experience; or,
- Master’s degree in above or related field.
Experience
- Experience in Human Resources Management and personnel administration.
- Experience using an ERP system.
- Experience in an international organization, non-government or government organisation in a multi-cultural setting is an advantage.
- Supervisory experience is desirable.
- Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint and Outlook.
- Knowledge of IOM/UN HR procedures and rules is an asset.
- Knowledge of SAP highly desirable.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Managerial Competencies
Empowering others
Creates an enabling environment where staff can contribute their best and develop their potential.
Leadership
Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Strategic Thinking and Vision
Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
How to apply
Interested applicants may send their applications to hrmanila@iom.int no later than 10 February 2023. VN Number and Position Title (VN 015-016/2023 – National HR Officer (HR Administration)) should be specified in the SUBJECT field.
IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.
Only shortlisted candidates will be contacted and an offer will be made following the confirmation of funding.