Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
The Human Resources Administration Unit (HRAU), located in the Manila Human Resources Operations and Administrative Services (MHRO), is responsible for providing the full range of personnel support services pertaining to administration of contracts, benefits, and entitlements to IOM staff in the Professional category and General Service staff in Switzerland.
Under the overall supervision of the Chief, MHRO, and the direct supervision of the Head, HRAU, the successful candidate will provide support to the HRAU Team by helping to address complaints from clients / staff members in line with policy and staff rules and regulations related to HR actions carried out by the unit and by assisting Team Leads in validating lower-risk transactions that have been processed by HR Assistants.
Core Functions / Responsibilities
- Serve as the focal point in human resources processes and transactions by supporting the Head of HRAU, the National Human Resources Officer (NHRO) (HR Administration), and the Team Leads with the timely resolution of complex cases and complaints escalated by clients / staff members.
- Validate selected transactions in coordination with the NHRO and Team Leads.
- Prepare, review, and update relevant HR reports in coordination with MHRO units.
- Provide inputs to improve HR transactions, processes, reports, and data integrity.
- In coordination with the NHRO and Team Leads, develop and deliver online trainings and webinars to international staff members and develop regular ‘Top Tips’ to inform them of their benefits and entitlements.
- Suggest to the NHRO and Team Leads potential areas in which coaching, guidance, mentoring, and on-the-job training could be provided to HRAU team members based on analysis of complaints from clients / staff members.
- In collaboration with the NHRO, participate in the implementation of new HR policies and in any activities that lead to enhancements or modifications of HR processes.
- Coordinate with Regional Offices and the Department of Human Resources (DHR) on HR projects. Support ad-hoc projects as requested by the Chief of MHRO and Head of HRAU.
- Perform other related duties as may be assigned.
Education
- Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with four years of relevant professional experience; or,
- Master’s degree in above or related field will be an advantage.
Experience
- Experience in Human Resources Management and personnel administration.
- Experience using an ERP system.
- Experience in an international organization, non-government or government organisation in a multi-cultural setting is an advantage.
- Supervisory experience is desirable.
- Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint and Outlook.
- Knowledge of IOM/UN HR procedures and rules is an asset.
- Knowledge of SAP highly desirable.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Managerial Competencies
Empowering others
Creates an enabling environment where staff can contribute their best and develop their potential.
Leadership
Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
Strategic Thinking and Vision
Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
How to apply
Interested applicants may send their applications to hrmanila@iom.int no later than 03 February 2023. VN Number and Position Title (VN 011/2023 – HR Specialist (HRS Transactions) should be specified in the SUBJECT field.
IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.
Only shortlisted candidates will be contacted and an offer will be made following the confirmation of funding.