Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
The Human Resources Administration Unit (HRAU), located in the Manila Human Resources Operations and Administrative Services (MHRO), is responsible for providing the full range of personnel support services pertaining to administration of contracts, benefits, and entitlements to IOM staff in the Professional category and General Service staff in Switzerland.
Under the overall supervision of the Head, HRAU, and the direct supervision of the Senior HR Assistant (EG Validation), the successful candidate will process HR actions relating to Education Grants and rental subsidies.
Core Functions / Responsibilities
- Provide information and documentation to staff members as required.
- Respond to staff queries via phone, Microsoft Teams, and e-mail relating to EGs for staff within the assigned region in an accurate and timely manner.
- Process HR actions pertaining to EGs within the assigned area of responsibility, as defined in the HRAU Transaction Approval Matrix, within the agreed service levels for each action.
- Accurately update HR master data relevant to EGs in the Organisation’s Enterprise Resource Planning (ERP) system, as required.
- Escalate complex cases and technical issues for resolution to the Senior HR Assistant (EG Validation) and relevant Team Leads for rental subsidies.
- Process rental subsidies for all IOM staff in the Professional category and General Service staff in Switzerland and send them to the relevant Team Leads for validation.
- Monitor recurring actions, anticipate rental subsidy requests and extensions, and proactively follow-up with staff members as required.
- Perform other related duties as may be assigned.
Education
- Bachelor’s degree in Human Resources, Business Administration, Psychology or related field with three years of relevant professional experience; or,
- High school diploma with five years of relevant experience.
Experience
- Experience in Human Resources Management and personnel administration
- Experience using an ERP system.
- Experience in an international organization, non-government or government organisation, in a multi-cultural setting, is an advantage.
- Advanced knowledge of Microsoft Office Suite
- Knowledge of IOM/UN HR procedures and rules is an asset.
- Knowledge of SAP highly desirable
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
How to apply
Interested applicants may send their applications to hrmanila@iom.int no later than 03 February 2023. VN Number and Position Title (VN 010/2023 – HR Assistant (Education Grant (EG) and Rental Subsidy Processing)) should be specified in the SUBJECT field.
IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.
Only shortlisted candidates will be contacted and an offer will be made following the confirmation of funding.