Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
The Online Communications Unit (OCU), the Manila-based branch of the IOM Media and Communications Unit, focuses on several key areas of work. These include bringing expertise and agility to manage the digital environment effectively, ensuring IOM’s online presence is a strategic priority, maintaining consistency in online brand representation, guiding and empowering colleagues through web management training, and being dedicated to swift and effective responses to web-based demands, efficiently meeting various web-related needs.
Under the direct supervision of the Web Production Supervisor and the overall guidance of the Head of the Online Communications Unit (OCU), the successful candidate will assume a senior-level role, tasked with providing Website Content Production support for websites managed by the OCU.
Core Functions / Responsibilities
- Coordinate with focal points from various core IOM websites, including IOM Global, Regional, Country Offices, and Project Websites, to ensure the clarity of their requests, establish schedules for the timely delivery of website-related content.
- Guide conversations with different IOM Departments on webpage structuring and content production.
- Gather and organize content that needs to be posted on different IOM websites.
- Work closely with the OCU Editorial and Production teams to create or adapt online content into established templates and layouts.
- Coordinate with the Senior Graphic & Web Designer to make sure technical requirements are respected when creating and/or posting online content.
- Support junior web assistants, ensuring the completeness, accuracy, and integrity of the content, and confirming its adherence to IOM website standards and branding.
- Actively participate in discussions involving editing, template and design alternatives, and approaches to content management with colleagues as part of a team.
- Perform routine quality assurance checks on IOM websites through design/code reviews and tests.
- Perform other duties as assigned.
Education
- University degreein Communication, Journalism, Digital Communications or a related field from an accredited academic institution, with four (4) years of relevant professional experience; or
- Completed High School Degreefrom an accredited academic institution, with six (6) years of relevant professional experience.
- Knowledge of and certification in website management is desired.
- Master degree is an advantage.
Experience
- Relevant work experience in content website management, ideally with an international organization.
- Experience in the use of a Drupal content management system a distinct advantage.
- Ability to keep abreast with the latest trends, technology tools, design, and best practices in online communications.
- Excellent, applied knowledge and skills in HTML, CSS and W3C standards.
- Proficiency in MS Office products (Word, Excel, PowerPoint).
- Knowledge and experience in UI/UX design for web content management and development.
- Knowledge and experience in the use of web analytics.
- Knowledge in web development tools.
- Knowledge in data visualization platforms for online communications.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
How to apply
Interested applicants may send their applications to hrmanila@iom.int no later than 22 Dec 2023. VN Number and Position Title (SVN 007/2023 Sr. Website Content Production Assistant) should be specified in the SUBJECT field.
For internal candidates, please send in your updated CV and cover letter using your IOM email account for your application to be considered valid.
Applications must consist of a cover letter, a duly-accomplished IOM Personal History Form, and a résumé highlighting education and experience relative to the above qualifications.
IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.
Only shortlisted candidates will be contacted.