Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.
IOM is committed to a diverse and inclusive work environment. Internal and external candidates are eligible to apply to this vacancy. For the purpose of the vacancy, internal candidates are considered as first-tier candidates.
Context
The Online Communications Unit (OCU), the Manila-based branch of the IOM Media and Communications Unit, focuses on several key areas of work. These include bringing expertise and agility to manage the digital environment effectively, ensuring IOM's online presence is a strategic priority, maintaining consistency in online brand representation, guiding and empowering colleagues through web management training, and being dedicated to swift and effective responses to web-based demands, efficiently meeting various web-related needs.
Under the direct supervision of the Web Production Supervisor, and the overall supervision of the Head of the Online Communications Unit (OCU), the successful candidate will be responsible for providing Website Content Production support to websites managed by OCU.
Core Functions / Responsibilities
- Assist in gathering, uploading, publishing, and maintaining content on IOM websites, verifying the completeness, accuracy, and integrity of the content, and confirming its adherence to IOM website standards and branding.
- Contribute to the follow-up of website-related requests from core IOM websites, including IOM Global, Regional, Country Offices, and Project Websites.
- Support routine quality assurance checks on IOM websites in production or under development to identify issues or errors.
- Provide support in the preparation of content items, including photos, videos, documents, and other media. Organize and fill in necessary information to publish content on IOM websites.
- Work with content calendars and scheduling tools to plan and organize content publication.
- Support tasks related to the IOM Media Library
- Perform other duties as assigned.
Education
- University degree in Communication, Journalism, Digital Communications or a related field from an accredited academic institution, with two (2) years of relevant professional experience; or
- Completed High School Degree from an accredited academic institution, with five (5) years of relevant professional experience.
- Knowledge of and certification in website management is desired.
Experience
- Relevant work experience in content website management, ideally with an international organization.
- Experience in the use of a Drupal content management system a distinct advantage.
- Ability to keep abreast with the latest technology tools, design, and best practices for developing and maintaining the various IOM website and platforms.
- Excellent, applied knowledge and skills in HTML, CSS and W3C standards.
- Proficiency in MS Office products (Word, Excel, PowerPoint).
- Knowledge in web design and development tools.
- Knowledge and experience in the use of web analytics.
- Knowledge and experience in the use of latest data collection tools (Community Response App, Kobo Toolbox, HDX, SMS/IVR platforms), knowledge-sharing and interactive community-building applications.
Languages
For this position, fluency in English is required. Knowledge of a second official UN language is desirable.
Values
Inclusion and respect for diversity
Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency
Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism
Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage
Demonstrates willingness to take a stand on issues of importance.
Empathy
Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies
Accountability
Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication
Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.
Managing and sharing knowledge
Continuously seeks to learn, share knowledge and innovate.
Teamwork
Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results
Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
How to apply
Interested applicants may send their applications to hrmanila@iom.int no later than 09 Apr 2024. VN Number and Position Title (SVN 006/2023 Website Content Production Assistant) should be specified in the SUBJECT field.
For internal candidates, please send in your updated CV and cover letter using your IOM email account for your application to be considered valid.
Applications must consist of a cover letter, a duly-accomplished IOM Personal History Form, and a résumé highlighting education and experience relative to the above qualifications.
IOM welcomes applicants from qualified individuals, irrespective of their race, religion, skin, color, nationality, age, disability status, ancestry, sex, sexual orientation, gender identity or expression, marital status, family structure, mental health status, or any other characteristic.
Only shortlisted candidates will be contacted.